The recent announcement that the bulk of public servants will have to access the internet on a separate terminal from 2017 onwards has been the subject of much attention.
This begs the question- How can officials collaborate without connecting to the internet?
In a recent whitepaper done in collaboration with Govinsider, Mr. Richard Ong, Head of Solutions and Services Group at Fuji Xerox Singapore talks about how SharePoint, a popular portal used by Government agencies, allows users to share content and collaborate with colleagues. This tool has helped officials get quicker access to information leading to accelerated service development.
With the recent uncovering of lapses by the Attorney General's Office, there is now more scrutiny on Government spending than ever before.
A new report by Fuji Xerox, featured on Govinsider, shows how the government can be more cost-efficient starting from the workplace.
It discusses how the cost of systems, like printers, can be better managed by looking at the total cost of ownership. Many organisations tend to look only at the tip of the iceberg, it says.
Fresh approaches like gamification can help ensure that staff change their habits for the better too, it shows.
To learn more about making the government workplace more efficient, download the full report below.
In recent years, the issue of sustainability has increasingly become a matter not just of regulatory compliance but also of customer preference. As various pressures converge, organisations across the board are discovering the need to integrate sustainability more and more into how they do business.
From initially being a peripheral concern that was addressed only to tick off a regulatory checklist, the escalating demand for sustainability now requires that even SMBs examine the very goods and services they offer and how they offer those goods and services to ensure that their offerings and processes are as green as possible. Below is a list of simple practices that SMBs can take on to make their operations greener—and their bottom line blacker.
Digital transformation is about adapting to the times, using technology to transform the way we work, and more importantly, the way we engage our customers.
Small is big
Digitising paper workflows may seem like a small change, but it can make a major positive impact on our organisation. Research shows that up to 60% of an employees’ working hours is spent working on documents, and 15% of an organisation’s revenue is spent creating, managing and distributing documents. Digital transformation increases efficiency and productivity, and allows an organisation to free up their time to focus on what really matters—serving customers well.
Printing is a seemingly harmless daily occurrence. However, if it goes unchecked, it can lead to skyrocketing operating costs.
For cost conscious SMBs, the best possible solution would be to invest in a cost-efficient print management system. A print management system allows SMBs to automate processes that would otherwise require the time and energy of a staff member. Such automation also reduces or even eliminates the very human capacity for error (which is also costly in its own right). A print management system also centralises printing tasks and allows them to be managed from a single interface.
Beyond such direct cost reductions, print management systems also possess reporting and analysis capabilities that can have even bigger impacts on the bottom-line. Specifically:
Any kind of marketing can only be considered successful if it motivates action, which leaves printed direct mail as one of the most powerful marketing tools.
The average consumer is bombarded with an overwhelming number of marketing messages every day, and that's not even considering the contribution of digital media. To slice through all of that and get the attention you want, print has once again become your best bet.
Innovative print technologies, along with higher degrees of automation and personalisation, means direct mail has once again emerged to make marketing messages more relevant, customised and effective.
Everybody has different needs and expectations from public services. How can governments meet these differentiated needs and deliver a good citizen experience for all?
A report by Fuji Xerox and GovInsider shows four ways in which agencies can deliver services that meets citizens’ needs.
You have probably heard a lot about taking work to the next level by changing the way you work and keeping your workforce connected.
What does that look like? Discover how you can simply migrate to cloud, and transform the office with powerful productivity tools from these infographics:
What are wicked problems? Do you face wicked problems in your organisation too?
Wicked problems are complex issues that organisations face, and these challenges require people or teams from different business units across the organisation to work together and solve them.
Increasingly the government is facing more wicked problems such as the aging population which requires officials across ministries to work together to make changes. Wicked problems are not unique to the public sector as businesses face increased challenges in today's weak global economy.
Richard Ong, Head of Solutions and Services Group in Fuji Xerox Singapore shares 3 ways the government can tackle wicked problems:
People, not hardware or software, can be the weakest security link for businesses
Asia is one of the most internet-connected regions in the world with 1.6 billion users. The opportunity for small and medium-sized businesses (SMBs) to find customers digitally is huge.
However, there’s a downside to all that connectivity: the risk of hacking and other IT security threats. Up-to-date anti-virus software can help fight malware but preventing employees and others from making security mistakes can be harder. Hackers and criminals know this. They have ways to trick people into giving up information they shouldn’t.